KHO - Talk by Michel Perez "Secrets of Hotels that Create Dream Experiences" (11.12.2025)

Secrets of Hotels that Create Dream Experiences
(…and why Saudis already do it better than anyone)

The Alliance Française of Khobar invites you to a captivating talk by Michel Perez, hospitality expert with 33 years of experience leading major hotel groups and coaching over 1,500 professionals worldwide.

Discover how the world’s best hosts turn every guest moment into magic, and why Saudi hospitality already embodies this art naturally.

An inspiring, interactive session for hoteliers, entrepreneurs, and anyone passionate about the art of welcoming.

Think of the last time you walked into a place and felt, in a single breath, “I’m exactly where I belong.”

That feeling is not an accident; it is a silent language light, scent, timing, a micro-gesture from the host who somehow knew you were thirsty before you did. 

In France, we gave that language a name: l’instant précieux. In Saudi you speak it every day, without naming it at all. 
This session is not a lesson. It is a mirror. We will slow down the first three seconds of a guest’s arrival, frame-by-frame, and watch the invisible choreography already happening in Saudi lobbies, majlises, desert camps, airline counters, private homes.
Then we will extract the code simple, repeatable, profit-building so every team member, from GM to valet, can deliver the same electricity on purpose, not by luck.
You will not sit. You will debate, role-play, measure heart-rates, and redesign a check-in in under seven minutes.
Bring your worst guest story; leave with a script that turns complaint into cult-level loyalty. 
Hotelier? Entrepreneur? Curious citizen?Bring your senses and one question you’ve never dared to ask about hospitality.
Leave knowing why your smallest habit already creates million-riyal memories and how to make it happen again, tonight, for the next stranger who walks through your door.

📅 Thursday, December 11
🕕 6:30 PM
📍 Alliance Française of Khobar
🗣️ Language: English
🎟️ Free entry – open to all