These terms and conditions constitute the legal and binding framework that governs registration, admission, membership, fees, courses, exams, books, educational materials, and payment methods, in addition to policies related to schedule changes, cancellations, certificates, intellectual property rights, and usage through the website. Completing registration or using any of the services of the French Cultural Center / Alliance Française in the Kingdom of Saudi Arabia shall be considered an explicit and binding acceptance of all that is stated herein without exception.
Article 1: General Provisions
1 - The Alliance Française in the Kingdom of Saudi Arabia assumes that the reader of this document has read and understood the terms and conditions stated below; by proceeding with registration, the applicant acknowledges their acceptance of these terms.
2 - The Alliance Française reserves the right to amend these terms and conditions at any time and at its sole discretion. Any changes shall become effective immediately. Therefore, it is the responsibility of the applicant/registrant to review the applicable terms and conditions at the time of registration.
3 - In all matters related to registration, decisions made by the administration of the Alliance Française are final and binding.
4 - The Alliance Française may officially communicate with each registered student via email or WhatsApp using the contact details (email address and/or mobile number) provided during registration. These communications may pertain to courses, exams, events organized by the Alliance Française, or any other relevant matters.
5 - The Alliance Française in the Kingdom of Saudi Arabia offers educational courses through its four branches: Riyadh – Ar-Rabih District, Riyadh – Assafarat, Jeddah, and Al-Khobar, in addition to online courses.
Article 2: Admission
1 - Admission is granted on a first-come, first-served basis. A student is officially enrolled only after full payment of the course fees and, when required, the purchase and payment of Alliance Française textbooks and educational materials.
2 - To enroll in any Alliance Française course, prior registration and full payment of fees are mandatory.
3 - For first-time registration, all students must accurately complete the registration form, including a valid mobile number and email address, either online or at one of the Alliance Française reception desks.
4 - Once a class and schedule have been assigned, the student/applicant may not change the class or session time. However, the Alliance Française reserves the right to make such changes at its discretion when deemed necessary.
5 - Courses will only be held if the minimum number of participants is met. The Alliance Française reserves the right to cancel any course with fewer than six (6) registered students.
6 - Any student with prior knowledge of the French language must take a placement test and pay the applicable fee in order to be assigned to the appropriate level. The assessment and decision made by the evaluating teacher are considered final.
7 - The student is required to comply with the decisions of the Alliance Française administration. The administration reserves the right to cancel the registration of any student who violates the rules, without any compensation.
8 - Students are not entitled to choose or change their course instructor. The Alliance Française reserves the right to change instructors at any time without prior notice.
Article 3: Membership
Being a not for profit [non commercial] organisation, Alliance française d’Arabie Saoudite offers services and activities to members only. There are currently two categories of Members, student and member . Each membership is valid for twelve months from the date of registration.
Student membership – 250 SAR – This membership entitles to :
- A one-year access to "AF-Digischool" learning app
- A variety of French & Arabic workshops, as well as miscellaneous services at all Alliance Française d’Arabie Saoudite branches ;
- A discounted fee to our cultural activities and events as well as discounts from our partners.
Family membership – 350 SAR
As a family, you may want to support Alliance Française d’Arabie Saoudite activities. You can purchase a family membership.
This membership entitles to :
- Free unlimited access to our library.
- A discounted fee to our cultural activities and events as well as discounts from our partners.
Article 4: Personal information
1. Personal information provided by registered students may be modified at any time at the student’s request or directly by him/her online on his/ her own AFAS web page.
2. AFAS may exclusively use this information to promote AFAS courses, activities or events.
3. In no circumstances however, AFAS shall transfer this information to any third party.
Article 5: AFAS Membership card
A digital membership card is delivered upon initial registration. It shall carry a passport size photograph of the holder.
Article 6: Registration fees for general French language courses
1. Fees charged for all our courses may vary according to their duration and whether held online or on our premises.
2. Fees are subject to change without notice.
3. College / University students holders of a valid student card shall be entitled to a 15% discount on the above mentioned fees.
Article 7: Registration fees for tests and exams
1.Registration fees for tests and exams are non-refundable.2. Registration is definitive once registration fees have been paid.
3. These fees have to be paid no later than the last day of registration.
Article 8: Tests / Examinations
1 - If a test or examination is scheduled, a notification will be sent via email at least one week in advance, including the date and time of the test/exam.
2 - If the student does not receive such a notification within the mentioned period, it is their responsibility to contact their designated test/exam center in the Kingdom of Saudi Arabia via email.
3 - Failure to attend the test/exam due to not receiving the notification does not entitle the student to a rescheduling or refund.
4 - Test/exam dates and times are considered final.
5 - The student must arrive at the test/exam venue at the specific time indicated in the test/exam notification.
6 - To enter the test/exam room, the student must present a valid photo ID with a signature, such as:
- National ID
- Passport
- Driver’s license
- Residence permit (Iqama)
7 - If there is any doubt about the student’s identity, a second form of identification may be requested to support the first.
8 - Failure to provide valid identification will result in denial of entry without the option of a refund or rescheduling.
9 - The student must comply with the following rules during the test/exam:
- Verify the accuracy of the personal information on the exam notification, as it will be used for issuing the certificate.
- Use only blue or black ink pens for writing.
- Pencil use is strictly prohibited, except on the draft/scratch paper only.
- Students are strictly prohibited from using any materials, documents, or tools other than those provided by the exam supervisors. Possession of any unauthorized material will be considered an attempt to cheat.
- Students must turn off their phones and any electronic devices and place them in the designated area as instructed by the Alliance Française staff.
10 - Any attempt at cheating will be reported to France Éducation International and will result in the following penalties:
- Cancellation of results.
- Revocation of the certificate/diploma.
- A five (5) year ban from taking the exam or diploma.
11 - Results will be sent via email approximately six weeks after the paper-based test.
12 - An email will be sent once the diploma certificate is ready for collection, including the appointment date and instructions for pickup.
Article 9: Excused Absences
1 - The student must submit a valid excuse along with official supporting documents within twenty-four (24) hours of the scheduled test/exam they missed.
2 - If the Alliance Française accepts the excuse and its supporting documents, it may allow the student to register for the next available session.
3 - A test/exam can only be postponed once, regardless of the reason.
Article 10: Students with Disabilities or Special Needs
1 - The student must submit a medical certificate clearly stating the nature of the disability and the accommodations required during the test/exam.
2 - The Alliance Française will provide reasonable accommodations based on the available resources.
Article 11: Teaching aids
1 - A set of books, combining one Student’s book and one Exercise Book, shall be purchased separately at each adult classes level (A1, A2, B1, B2, C1, C2).
2. Books purchased are non-refundable.
Article 12: Payment methods
1 - Registrations and payments can be made online by debit/credit card or bank transfer or at our desks by debit/credit card, by cash.
2 - Outstanding tuition fees shall be settled before attending the course. Registration shall otherwise be cancelled with immediate effect.
Article 13: Course Changes, Cancellations, and Refund Policy
1 - AFAS reserves the right to suspend, amend, or cancel any course at any time. In such cases, the student may choose either to transfer to an equivalent course at the same level or to request a refund of any fees already paid.
2 - Except in the aforementioned circumstances, once a student is registered, no refund or credit will be granted for any course, unless due to unforeseen circumstances beyond the student’s control. In such cases, the student must notify AFAS in writing at the earliest opportunity and provide original supporting documentation relevant to the situation.
3 - Please note that no refunds will be issued after the end date of the course for which the student was originally registered.
4 - If a student wishes to reschedule their course, they must notify the Alliance Française at least two (2) weeks prior to the scheduled start date of the course. No postponement requests will be accepted after the course has started, except in cases of medical emergencies supported by an official medical certificate.
5 - Only one course postponement is allowed within a six (6) month period.
Article 14: Certificate
In order to obtain a certificate at the end of each course, a student is required to pass the end of course assessment with not less than 50% marks.
Article 15: Intellectual Property Rights
1 - Copying or reproducing the textbooks is strictly prohibited.
2 - Students will not be allowed to attend classes if they are found in possession of photocopied versions of the textbooks.
Article 16: Online registration Terms & Conditions
1- AFAS assumes that the reader has carefully read the Terms & Conditions before using the online payment facility and that he/she accept them. Otherwise, he / she shall not use this facility.
2 - All payments are made in Saudi Riyals (SAR)
3 - AFAS shall not accept liability if payment is refused or declined by the credit/debit card supplier for any reason.
4 - If the card supplier declines payment, AFAS is under no obligation to bring this fact to the user’s attention. If in any doubt, the user should check with his / her bank/credit/debit card supplier whether payment has been deducted from his / her account.
5 - In no event shall AFAS be liable for any damages whatsoever arising out of the use, inability to use, or the results of use of AFAS online shop, any websites / social networks linked to this shop, or the materials or information contained on any or all such websites/ social networks.
6 - The user shall have to bear the compulsory charges that may be levied by the bank and or the government while proceeding with the online payments to seek registration at AFAS courses.
7 - AFAS third-party credit/debit card transaction system provider may decline certain types of credit/debit card for online payments. 8. AFAS shall not guarantee that use of AFAS online shop will be compatible with all hardware and software which may be used by users to this site.
Article 17: Transactions Security
1 - AFAS does not collect or store any credit or debit card details.
2 - All payment transactions are securely processed through the official banking platform of AFAS, namely FransiGlobal, a subsidiary of Saudi Fransi Bank.
3- AFAS shall not be held liable for any failure by the payer to adequately protect their data from being viewed or accessed by unauthorized individuals during the online payment process. This includes, but is not limited to, data visibility on the payer’s screen or the failure to provide accurate information when completing the online transaction.
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